Student Device Tech Support
Things to Know...
- To prevent a good portion of technical issues, student devices should be: (1) left ON, (2) plugged in, and (3) signed out overnight (this ensures all devices have the latest updates.)
- Students must save their work to their One Drive account cannot save to the student devices.
- Students do not have an H: Drive (this means that if they save something on a desktop computer, it stays on that computer --students have to save documents in their One Drive
- Items that are helpful to have when troubleshooting issues in your classroom: extra power cord, extra set of earbuds/headphones.
What is the Device's Issue?
Work Order Tickets and Printable Tips
Student Device Orientation Quickstart - PowerPoint Presentation |
Work Order Ticket (2 per page) |
Login Differences (Small PowerPoint Poster for Classroom use) |
Work Order Ticket (Full page) |
|
**Since troubleshooting fixes change periodically, it is not recommended to print a reference sheet for individual students --one/two for each learning station should be sufficient.