Rock Springs Middle School

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Student Device Tech Support » Student Device Tech Support

Student Device Tech Support

Things to Know...
  • To prevent a good portion of technical issues, student devices should be: (1)  left ON, (2) plugged in, and (3) signed out overnight (this ensures all devices have the latest updates.)
  • Students must save their work to their One Drive account cannot save to the student devices.
  • Students do not have an H: Drive (this means that if they save something on a desktop computer, it stays on that computer --students have to save documents in their One Drive
  • Items that are helpful to have when troubleshooting issues in your classroom: extra power cord,  extra set of earbuds/headphones.
What is the Device's Issue?